Netflix is the streaming platform that revolutionized the world of entertainment. The app is full of series, movies, cartoons, documentaries, anime, TV shows and even games. However, it may have bugs.
things are not always that simple
The most common is the application Netflix Stopped charging or not connected to the internet. Sometimes figuring out the problem isn’t that simple. therefore, bit magazine Shows you an easy way to find a bug, and the main thing is to teach you how to fix it.
Learn to identify Netflix problems
There are a number of issues that affect streaming applications. The first error might be general inactivity.This state can be Official website platform.On the other hand, if Netflix Works fine, connection issues may be related to the app itself, Wi-Fi or wired connection.
How to troubleshoot Netflix
The first step is to try Close the Netflix app and open it again. If the problem does not resolve itself, try restarting the device. This usually solves most Netflix problems.
However, if the problem persists and you cannot access the app, as a last resort, the instructions are to uninstall and reinstall it (smartphone specific). If all of the above fails, the problem could be more complex.
In this case, show Contact Netflix through customer support. If even the company does not solve the problem, it is necessary to turn to the contracted Internet service provider.
How to contact Netflix through the app
- Access the Netflix app (Android | iOS);
- Then click on your profile icon to see more options;
- Then, click on the “Help” category;
- On this page you can find buttons for some quick solutions and contact channels;
- Then just choose whether you want to be in touch via voice (call) or chat (chat).
Note that all calls are free. When making a call through the app, The company only uses its internet connection to connect the service channels. You can also find quick fixes through articles by visiting the Help Center button.
How to get in touch by phone
If the client prefers to contact Netflix By phone, you can call: 0800-887-0201. After starting the call, just follow the instructions until you can speak to the operator. You can use this number to make free calls from 8 am to 11 pm.
Laura Alvarenga holds a degree in journalism from the Centro Universitário do Triângulo, Uberlândia – MG. He started his career in communications consulting, worked for a few years at a small local print newspaper, and now has a career in online journalism through the FDR Portal and Bit Magazine, where he researches and produces content on economics, social rights and finance And technology.